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Frequently Asked Questions & Answers
Does it also make accurate measurements for foot sizes 44 and above?
Yes, the platform on Body Pilot is extra large (38 x 38 cm) and covers the entire foot surface, even if you have a shoe size over 44. Standard smart scale platforms measure 33 x 33 cm, which can be too small, especially in UK & Europe where many have larger feet. The extended platform ensures accurate measurements regardless of shoe size.
Vi har indgået et samarbejde med Health Group for at udføre en uafhængig, medicinsk body age-test, så vi kan sammenligne resultaterne med vores Scanfit™ målinger
Does it measure accurately?
Body Pilot has been compared to medical body scanners used by doctors and physiotherapists, such as the Inbody270 and DEXA.
We have conducted a detailed comparison between Body Pilot and the Inbody270.
The 44 test participants in our comparison were selected based on various genders, ages, and weights.
The precise test results can be found here.
Our findings show that the correlation between Body Pilot and Inbody270 was between 98.5% and 100%.
Can more than one person use Body Pilot?
Yes, it is possible to connect up to 5 different phones/accounts, allowing you to easily help your entire family take care of their body and health.
Your data is 100% anonymous and will not be visible to other users of the same Body Pilot.
Is the app free?
Yes, the app is completely FREE! You can monitor 53 different body composition metrics and track your progress over time. All your measurements are stored with unlimited storage, so you can review your journey whenever you like.
For users seeking additional guidance and deeper insights, we also offer a premium program within the app. However, you don’t need premium features to use the app’s core functions.
Premium Features Include:
Personalized Coaching & Insights: Combines tailored coaching with actionable advice by turning complex body metrics into simple, easy-to-follow recommendations designed specifically for you.
Risk of Disease Assessment: Insights into potential health risks based on your data.
The premium subscription is $12.99/month with no commitment—you can cancel anytime.
Are my data protected?
ScanFit is committed to maintaining the highest standards of data protection, including full GDPR compliance and additional security measures to safeguard all your health data.
How long can Body Pilot store data without connecting to the app?
Body Pilot can store up to 7 days of body measurements without needing to connect to the app, so you don't have to connect it on a busy morning, but instead upload all measurements in your own time.
I accidentally damaged my Body Pilot. Is it possible to get a replacement?
We offer a 2-year warranty. If your Body Pilot breaks within this period, simply send us a picture at support@scanfithealth.com, and we'll send a replacement right away.
Is Scanfit safe to use for both children and adults?
Yes, the technology used in ScanFit is safe and has been in use for over 20 years. The signal used in bioelectrical impedance analysis is safe and painless for both adults and children.
Users with an ICD or pacemaker should not use the body scanner due to the weak electrical signals.
How does ScanFit differ from other health solutions?
We created Body Pilot with one goal: It should live up to its name, 'Your Digital Health Coach.'
Measuring devices give you numbers and data, while a coach analyzes them to help you understand. We believe health insights should be for everyone – not just for those with a personal coach.
In short, we take a completely different approach to health optimization and understanding.
Comparing us to others is like comparing a GPS to a map – both show the way, but we guide you on the route.
What we suggest:
#1
Feel free to try other health solutions and compare them to Body Pilot. We are so confident in our results that we offer a 100-day risk-free trial with free shipping and returns.
#2
Take a look at what our users are saying. Check out our reviews on Trustpilot and hear from others who have already achieved better health and results with Body Pilot.
What is the maximum weight limit?
The maximum weight is 180 kg.
